Financial Aid Officer

Job Location(s) US-MI-Harrison
Posted Date 2 weeks ago(2/9/2018 2:44 PM)
Job ID
Administrator (Full-time)
Post End Date
Pay/Salary (Min)
USD $40,174.00/Yr.
Pay/Salary (Max)
USD $46,200.00/Yr.


MMCC seeks individuals who: value collegiality and mutual respect; use data in decision making; are innovative; are service minded; are goal oriented; strive to continually improve themselves and their work processes; are willing to collaborate and seek to add value in every interaction.


This position is responsible for overseeing the processing of student financial aid in accordance with federal, state, and institutional guidelines.  Also assures a high level of customer service through assistance and advisement to students seeking to secure and maintain financial aid resources.


  1. Responsible for the determination of student eligibility for Federal Title IV funds and other internal and external financial aid programs.
  2. Oversees processing tasks related to the awarding and administration of these programs including the updating of financial aid systems and procedure manual, monitoring student eligibility requirements, and receiving funds in accordance with federal, state and institutional guidelines.
  3. Leads and directs FAO Customer Service, FA Analyst, and student worker staff in accordance with college polices to include training, evaluation, discipline and resolving problems.
  4. Responsible for disbursement of funds and reconciliation with the appropriate internal and external departments and agencies.
  5. Reviews and updates student documentation forms as necessary, provides students with materials, applications, and other forms and assists students in the proper completion of those documents.
  6. Monitors and assures quality and accuracy of communications from the FAO to students via letter, email, telephone, newsletter and web site.
  7. Serves as a liaison with various State and Federal external agencies and/or other College departments.
  8. Monitors and documents student compliance with satisfactory academic progress (SAP).
  9. Meets with students to counsel and resolve problems.
  10. Responsible for updating and electronically transmitting student information to the Department of Education, Veterans Administration, MMCC Finance Department, and outside agencies as appropriate.
  11. Participates in training and Professional Development through electronic notices, newsletters, meetings, conferences, and workshops in order to maintain knowledge of current federal, state, and institutional programs and guidelines. Reviews and reports on changes needed to maintain compliance with regulations.
  12. Is a public champion of Mid Michigan Community College and the opportunities MMCC provides to its students and to the community.
  13. Supports and serves as a role model for our mission, vision, values, and customer service initiatives. Adheres to the organization’s policies & procedures, and compliance guidelines.
  14. Attends, facilitates and/or leads, staff meetings and in-service programs.
  15. Gives formal presentations at various on or off campus sites to a diversity of groups.
  16. Performs other duties as assigned.


Knowledge, Skills, Abilities:

  • Excellent interpersonal and presentation skills.
  • Ability to communicate effectively both verbally and in writing with individuals and groups from a wide range of diverse backgrounds.
  • Knowledge of financial aid programs, modern records management techniques, including federal, state, and institutional requirements for recording retention and disclosure.
  • Skilled in the appropriate use of computer and general office equipment to accomplish job functions.
  • Skilled with detail work and ability to work with figures and budgets.
  • Knowledge of database, word processing, and spreadsheet programs.
  • Maintains highest level of confidentiality.

Education, Certification, Licensure:

  • Bachelor’s degree in accounting, business management, or closely related field required.
  • Successful completion of, or willingness to complete, Department of Education Title IV training required.


  • Two years of progressively responsible experience working in a human or social services related area preferred.
  • Previous experience with Title IV and financial aid programs preferred.
  • Experience working in a community college or university setting preferred.

Working Environment:

  • The job responsibilities of this position are performed in an office environment which requires a professional image and demeanor, on-time attendance and reliability. The environment has minimal, if any, discomfort due to heat, cold or dust. There is minimal noise within the environment.
  • There may be occasional travel to other college locations for meetings.
  • There may be occasional travel for conferences/training.
  • Duties are performed in an independent atmosphere without close direct supervision.
  • The job has intermittent periods during which continuous physical exertion is required, such as walking, standing, sitting, stooping, bending, climbing, lifting material or equipment, some of which may be heavy or awkward (5- 45 pounds).
  • Must meet reasonable and sometimes shifting deadlines, quotas, or demands for accuracy, and may be involved in some unpleasant situations.
  • Typical work schedule is 8:00am – 4:30pm with flexible or extended hours as needed by department demands.

Note: This job description is intended to describe the general nature and level of work being performed by a person assigned to this job.  It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.  Incumbents may be asked to perform additional duties as required by his/her supervisor.


MMCC is an Equal Opportunity Employer.


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