• IT Technical Assistant Interns (Part-time)

    Job Location(s) US-MI-Mt. Pleasant
    Posted Date 1 week ago(1 week ago)
    Job ID
    2018-1553
    Category
    Information Technology
    Type
    Intern
    Post End Date
    9/25/2018
    Pay/Salary (Min)
    USD $9.63/Hr.
    Pay/Salary (Max)
    USD $11.28/Hr.
    EDUStaff Position
    No.
  • Overview

    Mid Michigan College seeks individuals who: value collegiality and mutual respect; use data in decision making; are innovative; are service minded; are goal oriented; strive to continually improve themselves and their work processes; are willing to collaborate and seek to add value in every interaction.

     

    THIS POSTING IS FOR 8AM-4:30PM ON TUESDAYS AND THURSDAYS ONLY, FOR THE REMAINDER OF THE FALL 2018 SEMESTER!!

     

    APPLICANTS WILL ONLY BE CONSIDERED IF THEY ARE AVAILABLE FROM 8AM-4:30PM BOTH TUESDAY AND THURSDAY OF EACH WEEK UNTIL DECEMBER 15TH, 2018. 

     

    This is a day/evening (starting Winter 2019) position that serves faculty, staff and students at the Mount Pleasant or Harrison campus locations with Help Desk, classroom technology, ITV room technologies and computer-related questions and troubleshooting. This position is an internship that can last one or more semesters depending upon need.

    Responsibilities

    1. Help Desk duties including answering incoming calls, emails, and creating tickets.
    2. Oversee the computer labs and assists students with technical problems.
    3. Assists faculty when needed with ITV technical problems.
    4. Assist faculty when needed with classroom technology problems.
    5. Performs general computer maintenance and troubleshooting.
    6. Performs other related tasks as required.

    Qualifications

    Knowledge, Skills, Abilities:

    • Ability to relate positively to people in a learning environment is essential.
    • Ability to communicate both orally and in writing.
    • Self-starting/time management skills.

    Education, Certification, Licensure:

     

    • Background in technology is preferred.
    • Must be enrolled in classes currently or for a future semester at an institution of higher learning.

    Experience:

    • Experience with computer hardware, software programs (Microsoft Office), and AV technologies preferred.

    Working Environment:

     

    • The job responsibilities of this position are performed in an office/lab/classroom environment which requires a professional image and demeanor, on-time attendance and reliability. The environment has little, if any discomfort due to heat, cold or dust. There is light noise within the environment.
    • There may be occasional travel to other college locations for meetings.
    • Job duties may be performed in an independent or a team atmosphere.
    • The job has intermittent periods during which continuous physical exertion is required, such as walking, standing, sitting, stooping, bending, climbing, lifting material or equipment, some of which may be heavy or awkward (5- 45 pounds).
    • Must meet reasonable and sometimes shifting deadlines, quotas, or demands for accuracy, and may be involved in some unpleasant situations.
    • Typical work schedule falls between 8:00am-4:30pm with flexible or extended hours as needed by department demands.  This position requires evening hours.

    Note: This job description is intended to describe the general nature and level of work being performed by a person assigned to this job.  It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.  Incumbents may be asked to perform additional duties as required by his/her supervisor.

     

    Mid Michigan College is an Equal Opportunity Employer.

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