• Student Worker - Financial Aid

    Job Location(s) US-MI-Harrison | US-MI-Mt. Pleasant
    Posted Date 1 week ago(1 week ago)
    Job ID
    2018-1556
    Category
    Administrative/Clerical
    Type
    Student Worker/College Work Study (Part-time)
    Post End Date
    9/28/2018
    Pay/Salary (Min)
    USD $9.25/Hr.
  • Overview

    Mid Michigan College seeks individuals who: value collegiality and mutual respect; use data in decision making; are innovative; are service minded; are goal oriented; strive to continually improve themselves and their work processes; are willing to collaborate and seek to add value in every interaction.

     

    This position will assist the professional staff of the Financial Aid Office. Responsibilities include, but are not limited to, providing general assistance to students, photocopying, filing, computer work, and answering the telephone. This position will also provide backup support to the Front Desk at both the Harrison and Mt. Pleasant locations.

    Responsibilities

     

    1. Supports and serves as a role model for our mission, vision, strategic and service initiatives. Adheres to the organization’s policies & procedures, and compliance guidelines.

     

    1. Responds to prospective/enrolled students, parents, faculty, and staff for requests of general information including instructions on applying for aid, status of individual applicants, Financial Aid policies, and important semester dates.

     

    1. Performs duties related to filing, including alphabetizing documents, creating file labels, and scanning documents to be filed electronically.

     

    1. Assists with mailing communications to students and retrieving/sorting incoming mail.

     

    1. Performs other duties as assigned.

    Qualifications

    Knowledge, Skills, Abilities:

    • Ability to communicate effectively, in verbal and written format, with various constituencies including students, faculty, administrators, and community members.
    • High level of organizational skill and ability to prioritize.
    • Ability to maintain close attention to detail through frequent interruptions.
    • Interpersonal skills necessary to effectively communicate and influence others.
    • Display patience, diplomacy and excellent public relations skill; project professional image.
    • Maintain highest level of confidentiality
    • Analytical ability to identify and resolve a variety of issues or challenges in an effective and timely manner.
    • Mental ability to adapt and respond to multiple priorities and demands, deal with the concerns of faculty, administrators and students.
    • Be flexible in schedule to allow for changes during the semesters, in accordance with busy periods.
    • Physical ability to sit/stand and travel, for short – extended periods.

     

    Education, Certification, Licensure:

    • High School Diploma

     

    Experience:

    • Experience working in a customer service environment is strongly preferred.
    • Experience working in an office setting is preferred.

     

    Working Environment:

     

    • The job responsibilities of this position are performed in an office building environment.
    • There may be occasional travel to other college locations for meetings.
    • There may be occasional travel for conferences/training.
    • Duties are performed in an independent and team atmosphere. Continuous collaboration with team and supervisor will occur.  
    • The job requires minimal physical exertion, such as walking, standing, stooping, bending, climbing, lifting material or equipment, some of which may be heavy or awkward (5- 25 pounds).
    • Minimal discomfort due to heat, dust and noise may occur.
    • Work schedule can vary based on needs.  

    Note: This job description is intended to describe the general nature and level of work being performed by a person assigned to this job.  It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.  Incumbents may be asked to perform additional duties as required by his/her supervisor.

     

    Mid Michigan College is an Equal Opportunity Employer.

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