• Test Monitor

    Job Location(s) US-MI-Mt. Pleasant | US-MI-Harrison
    Posted Date 2 weeks ago(10/8/2018 10:50 AM)
    Job ID
    2018-1562
    Category
    Customer Service/Support
    Type
    Hourly (Part-time)
    Post End Date
    10/31/2018
    Pay/Salary (Max)
    USD $10.76/Hr.
    EDUStaff Position
    Individuals hired into this position will be employed by EDUStaff and assigned to Mid Michigan College.
  • Overview

    Mid Michigan College seeks individuals who: value collegiality and mutual respect; use data in decision making; are innovative; are service minded; are goal oriented; strive to continually improve themselves and their work processes; are willing to collaborate and seek to add value in every interaction.

     

    Responsible for test administration and monitoring activities in the Testing Center in the Library and Learning Services (LLS) department.  The Test Monitor will be responsible for administering a variety of tests in a quiet and secure testing environment, including but not limited to: English/math placement exams, individual make-up exams, accommodative testing, and online course exams. The Test Monitor will collaborate with faculty and the Director of Learning Services to develop/implement Testing Center policies. The Test Monitor is expected to maintain appropriate testing conditions, preserve the confidentiality/security of all testing materials, and ensure the academic integrity of the testing environment. The individual in this position will also collect and return exams to faculty members, gather/input/track testing data, and report results.  Other general office duties include answering telephone inquiries, checking e-mail, and operating office equipment.  This person will be required to recommend resolutions to problem situations among students, faculty, and staff.

     

    Responsibilities

    1. Schedule testing appointments and correspond with faculty and students regarding tests.
    2. Greet all examinees, faculty, and staff professionally and courteously.
    3. Check identification of examinees before testing and seat examinees for testing.
    4. Keep accurate log/tracking of examinees, tests taken, and test start/end times. Document and report any testing irregularities, including concerns, problems, or issues.
    5. Become familiar with professional testing standards and testing center policies of peer institutions to serve as a resource on testing.
    6. Develop effective working relationships with faculty, staff, administrators, and students to develop/implement Testing Center policies that conform to national standards and ensure appropriate testing conditions.
    7. Work with faculty to get information/materials to administer exams in a timely manner. Inventory exams on an ongoing basis and track the expiration dates of tests. Return expired/completed tests to the appropriate instructors, agencies, or other colleges as required.
    8. Proctor a variety of internal and external exams, maintaining a quiet/secure testing environment. Monitor students during test sessions to ensure academic integrity at all times.
    9. Maintain confidentiality and security of the Testing Center by ensuring material storages are locked/monitored at all times.
    10. Enter math/English placement scores into database (Colleague).
    11. Assist the Director of Learning Services with research projects, data tracking responsibilities, and assessment/placement data.

    Qualifications

    Knowledge, Skills, Abilities:

     

    • Ability to keep current with changes in technology and software.
    • Good communication and interpersonal skills.
    • Excellent customer service skills.
    • Problem-solving skills.
    • Must possess excellent attention to detail.
    • Good data entry and filing skills.
    • Computer skills, particularly Microsoft Office.
    • Flexibility to work both day and evening shifts.
    • Ability to multi-task with frequent interruptions.
    • Ability to travel between campus/site locations when necessary.

     

    Education, Certification, Licensure:

    • High School diploma or equivalent required; Associate's degree and/or related work experience preferred.
    • Degree in Office, Clerical, or Business related filed preferred. 

    Experience:

    • Two years of office or office-related experience preferred.
    • Previous work experience in a college environment preferred.

    Working Environment:

     

    • The job responsibilities of this position are performed in an office building environment.
    • There may be occasional travel to other college locations for meetings.
    • There may be occasional travel for conferences/training.
    • Duties are performed in an independent and team atmosphere. Continuous collaboration with team and supervisor will occur.
    • Position requires long periods of sitting and extensive computer use.
    • The job requires minimal physical exertion, such as walking, standing, stooping, bending, climbing, lifting material or equipment, some of which may be heavy or awkward (5- 25 pounds).
    • Minimal discomfort due to heat, dust and noise may occur.
    • Work schedule can vary based on needs.  Late afternoon or evening hours are occasionally required based on the operational needs of the department and peak activities.  

    Note: This job description is intended to describe the general nature and level of work being performed by a person assigned to this job.  It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.  Incumbents may be asked to perform additional duties as required by his/her supervisor.

     

    Mid Michigan College is an Equal Opportunity Employer.

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