Student Worker - Admissions

Mid Michigan College seeks individuals who: value collegiality and mutual respect; use data in decision making; are innovative; are service minded; are goal oriented; strive to continually improve themselves and their work processes; are willing to collaborate and seek to add value in every interaction.

A student worker in the Admissions office should possess interpersonal skills as they will be the greeting all students and guests as they arrive at Mid. Student workers will be tasked with directing students and guests to the appropriate department or assisting when able, routing incoming calls to the appropriate department, maintaining the schedule of advising appointments, providing campus tours, inputting and maintaining student data and forms, assist the departments of student services as needed. 

1. Operates the Mid Michigan College switchboard
2. Greets guests as they enter the college, and answers any questions they may have.
3. Assists Admissions staff with event planning and execution.
4. Provides student-led campus tours.
5. Supports the Admissions, Academic Advising, and other Student Service departments with office tasks.
6. Assists in communication efforts to prospective and applied students, including making outgoing calls related to Admissions efforts when needed.
7. Supports and serves as a role model for our mission, vision, strategic and service initiatives. Adheres to the organization’s policies & procedures, and compliance guidelines.
8. Performs other duties as assigned.

Knowledge, Skills, Abilities:

• Ability to communicate effectively, in verbal and written format, with various constituencies including students, faculty, administrators, and community members.
• Ability to maintain confidentiality of student records and follow FERPA guidelines.

Education, Certification, Licensure:

• High school diploma and current Mid student is required.
  

Experience:

• Experience working in a customer service environment is strongly preferred.
• Experience working in an office setting is preferred.

Working Environment:

• The job responsibilities of this position are performed in an office building environment.
• There may be occasional travel to other college locations for meetings.
• There may be occasional travel for conferences/training.
• Duties are performed in an independent and team atmosphere. Continuous collaboration with team and supervisor will occur.  
• The job requires minimal physical exertion, such as walking, standing, stooping, bending, climbing, lifting material or equipment, some of which may be heavy or awkward (5- 25 pounds).
• Minimal discomfort due to heat, dust and noise may occur.
• Work schedule can vary based on needs.  

Note: This job description is intended to describe the general nature and level of work being performed by a person assigned to this job.  It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.  Incumbents may be asked to perform additional duties as required by his/her supervisor.

Mid Michigan College is an equal opportunity employer and complies with all applicable federal and state laws prohibiting discrimination in employment or the provisions of services.